| Code | Condition | Symptoms | Severity | Treatment | |
|---|---|---|---|---|---|
| LD-01 | Log Rot | Soft, spongy, dark patches on logs | Urgent | Rot removal, dry-out treatment, log replacement, borate seal | Protocol → |
| LD-02 | Failed Chinking | Drafts, daylight visible between logs, insects entering walls | Strip failed material, back-rod, re-chink with premium sealant, weatherseal | Protocol → | |
| LD-03 | UV Greying | Silver-grey logs, weathered surface, faded colour | Media blasting, brightener wash, restorative two-coat stain | Protocol → | |
| LD-04 | Carpenter Insects | Round ½-inch holes, sawdust piles below logs | Treat and fill all holes, apply insect-resistant borate stain system | Protocol → | |
| LD-05 | Settling Cracks | Long vertical splits (checks) along log faces | Backer rod installation, colour-matched elastomeric filler, UV seal | Protocol → | |
| LD-06 | Mold & Mildew | Black or green spotting, musty smell inside or outside | Urgent | Mold kill treatment, neutralizer wash, moisture source fix, mold-resistant seal | Protocol → |
| LD-07 | Stain Failure | Peeling, blotchy, fading coatings (often from incorrect original application) | Full media blast or chemical strip, surface prep, two-coat premium re-stain | Protocol → | |
| LD-08 | Structural Settling | Sticking doors, bowing walls, water infiltration at joints | Urgent | Structural jacking, shim adjustment, log replacement where needed, re-chink | Protocol → |
STANDARD OF CARE
Diagnose. Prescribe.
Treat. Discharge.
The same four steps, every patient. Whether your home needs an hour of touch-ups or a six-month full restoration, the protocol is the same.
STEP 01
→Diagnose.
The house call
We come to your home. Inspect every wall, every joint, every chink. You get a written diagnosis: what's wrong, why, and what happens if you wait. $1,000 flat.
STEP 02
→Prescribe.
Treatment plan, in writing
A clear plan: scope, materials, timeline, price. No 'miscellaneous' line items. No upsells. If it doesn't need doing, we tell you.
STEP 03
→Treat.
On-site, on time
Crew shows up when we said they would, in clean uniforms. Logs come out, treatment goes on, finishes go on properly. We protect your landscaping.
STEP 04
Discharge.
And come back to check
Final walkthrough. Care instructions. We come back at month 6 and year 1, at no charge, to make sure the work is holding.
OPEN A NEW FILE
Ready to open a file?
$1,000 inspection. Written diagnosis, same day. No pressure to proceed. Just answers.